Shipping policy
At The Saanjh Lifestyle Private Limited, we are committed to delivering your orders in a timely and secure manner.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Timeline
Estimated delivery timelines are as follows:
• Within India: 3–7 business days
• International Orders: 7–15 business days (if applicable)
Please note that delivery timelines are estimates and may vary due to factors such as location, courier delays, festivals, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before payment.
Order Tracking
Once your order is shipped, you will receive a tracking link via email and/or SMS, allowing you to monitor your shipment in real time.
You can also track your order directly on our website by visiting the “Track Order” section and entering your order details.
Delivery Attempts
Our delivery partners will attempt delivery multiple times. If the package is undelivered due to:
• Incorrect address
• Unavailability of the recipient
• Refusal to accept the order
The order may be returned to us.
Delays & Exceptions
While we strive to deliver within the estimated timelines, delays may occur during:
• High-demand periods (sales, festive seasons)
• Natural disruptions or logistical issues
We appreciate your patience in such situations.
Delivery Issues
If you face any issues with your delivery, you can email us at customercare@thesaanjh.co.in